Donna Roberts

Albion really care about their products and their customers.

I own multiple mobility aids and due to a change in my needs , I needed to purchase something new to accommodate that. I was clueless regarding active wheelchairs and incredibly nervous coming into this process as I’ve had negative past experiences. But I couldn’t have been in better hands. Everyone I spoke to was kind , friendly and so accommodating. They were also more than happy to answer all of my questions (of which there were so many) and completely knowledgeable about what might and might not work for me.
It’s really easy to feel under pressure or like everything is sales driven when shopping for disability products because it’s such a specialist market. But everything was incredibly relaxed and easy. The team really understand the products that they work with and go above and beyond to ensure you’re being matched to a product that meets your individual needs.its never just about making a sale. The attention to small details that can make a HUGE difference when it comes to mobility aids, was impeccable.
I’m so glad to have not only made a purchase that is going to change my life in ways I never even considered possible, but also find a company that I trust to take care of and service other mobility aids that I own.

Taken from 5 star google review

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